(The keynote at PIPELINE Conference – March 2017 – Ops and Operability – https://pipelineconf.info/2017-event/speakers/)

Once Ada Lovelace invented programming Jane Austen knew it wasn’t going to end well unless she invented Operations. She proposed DevOps in the early 19th century in a series of coded stories with titles like “Support and Supportability”.

DevOps is a synthesis of agile development practices—small releases, high automation, close collaboration—with the “keeping the lights on” rigour and discipline of the Operations Centre. For it to succeed we need to learn to treat Ops as equals to Dev rather than voiceless downstream consumers.

Dan North uses his deep technical and organisational knowledge to help CIOs, business and software teams to deliver quickly and successfully. He puts people first and finds simple, pragmatic solutions to business and technical problems, often using lean and agile techniques. With over twenty years of experience in IT, Dan is a frequent speaker at technology conferences worldwide. The originator of Behaviour-Driven Development (BDD) and Deliberate Discovery, Dan has published feature articles in numerous software and business publications, and contributed to The RSpec Book: Behaviour Driven Development with RSpec, Cucumber, and Friends and 97 Things Every Programmer Should Know: Collective Wisdom from the Experts.